Frequently Asked Questions
How do I know if my ring is sized right?
Everyone has a little different taste when it comes to how your rings fit. Our general guide line is that your ring should go on easily over your knuckle and have some resistance coming off. Also keep in mind that your rings will not fit the same all year around or even all day long. As your fluid intake, sodium levels, stress, and weather temperatures fluctuate so does the way your rings fit.
Do you offer ring sizing?
We offer in-house sizing on Sterling Silver, 10/14/18 karat gold and platinum rings. The ring does not leave our store when being sized by our in-house goldsmiths. The cost for sizing starts between $40 and $65 and may go up depending on how many sizes need to be adjusted, the type of metal and any additional work that may need to be done to complete the sizing. Turnaround time is typically one week on our repairs. Keep in mind that not all rings can be sized. If you would like your ring sized, please bring it by so our staff can take a careful look to determine ability and final cost.
Do you repair silver?
Most silver jewelry can be repaired, but not all. If it can be repaired it will be done in house by one of our goldsmiths. The turnaround time is usually one week. If you would like something repaired, please bring it by so our staff can take a careful look to determine ability and cost.
Do you repair jewelry?
We can repair Sterling Silver, 10/14/18 karat gold and platinum jewelry. If the piece can be repaired, the work is done in house by one of our goldsmiths. The turnaround time is usually one week. If you need something repaired, please bring it by so our staff can take a careful look to determine ability and cost.
Do you repair watches?
We do not repair watches at this time, but do offer watch battery replacements on certain types and values of watches. We also have the ability to order replacement watch bands. If you would like a watch battery changed it will be checked into our store like a traditional repair and typically ready in 2-3 days.
Do you make custom jewelry?
Custom jewelry is our specialty! It can be as simple as re-setting a treasured stone or as complicated as a 100% custom engagement ring. We like to say as long as it’s physically possible we can make it. We can work with our vendors to create a custom 3-D CAD for you to view, or even a hand carved wax done in house by our goldsmith. It just depends on what path your custom piece needs to take. Because of the intricacy of our custom projects they average 6-8 weeks to produce.
Do you appraise Jewelry?
We do offer appraisal services. Our pieces are appraised by a local Graduate Gemologist who writes up the proper formal paperwork to turn into your insurance company to make sure your jewelry is covered. Typically this process takes about one week, but keep in mind that if you need something repaired and appraised to allow for two weeks total for both to be completed. Appraisals cost $100 per item.
Do you buy jewelry?
We do purchase gold and diamonds. We evaluate these items on a wholesale value, which is the weight and type of metal and the size and quality of the diamonds. Not all diamonds are of a size or quality that we can offer on, and depending on our current stock needs we may make no offer on a diamond. We do not purchase colored gemstones. If you choose to sell your jewelry you will be written a check on the spot. You do need to have a valid driver’s license for us to write a check. There is no need for an appointment to sell gold. Stop in whenever it is convenient, and we’re more than happy to give you an offer.
Do you solder rings?
Not all rings can be soldered properly, but we do offer this service. Typically soldering rings costs between $60-100 and takes about one week like our other repairs. If your rings are from Worthington Jewelers there is no charge to solder them.
Do you offer trade-ins or upgrades?
Any engagement ring diamond or pair of diamond studs you buy at our store can be upgraded anytime, dollar for dollar towards new diamonds.